Privacy policy
The LockedIN Mindset Ltd (“we”, “our”, or “us”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our website, mobile app, and services.
By using any part of The LockedIN Mindset platform, you agree to the practices described in this Privacy Policy.
1. Who We Are
The LockedIN Mindset is a technology-first personal development and lifestyle brand. We operate through our website, mobile app, digital content, and online store.
2. What Data We Collect
- Name, email address, phone number
- Billing and shipping address (for product purchases)
- Account login credentials
- Goals and habits set in the app
- Action blocks, streaks, focus sessions
- Biometric data from wearables (if connected)
- IP address, browser type, device model
- Operating system, mobile identifiers
- Cookies and usage analytics
- Email interaction (opens, clicks)
- Feedback or survey responses
3. How We Use Your Data
- Operate and personalize the app
- Track your progress and reward consistency
- Fulfil product orders and manage shipping
- Send important updates, reminders, or offers (with your consent)
- Improve our platform and customer support
- Meet legal and regulatory obligations
4. How We Share Your Data
We do not sell your data.
We may share limited data with:
- Trusted service providers (e.g. payments, hosting, analytics)
- Connected third-party tools (e.g. UltraHuman, if enabled)
- Legal authorities when required by law
- All data processors are bound by privacy agreements.
5. Cookies and Tracking (Website)
We use cookies and similar tools on our website to:
- Save preferences
- Improve your experience
- Understand how people use our site
Types of cookies include:
- Essential cookies for functionality
- Analytics cookies (e.g., Google Analytics)
- Marketing cookies (only with your consent)
You can manage cookies in your browser settings. For full details, see our separate Cookie Policy.
6. Mobile App Tracking and Analytics
When you use the LockedIN mobile app, we may collect technical data and behavioral insights using tools such as:
- Device identifiers (e.g., IDFA, GAID)
- App usage analytics (e.g., screen time, session length, tap activity)
- Third-party SDKs (e.g., Firebase, Meta, UltraHuman integrations)
- Biometric inputs (e.g., sleep, HRV, focus windows — if you opt in)
This data helps us:
- Personalize your experience
- Track your habits and progress
- Improve app performance and design
- Enable features like habit streaks and biometric syncing
You can manage or limit app tracking at any time via your device’s settings. We do not sell this data or use it for third-party advertising without your explicit consent.
7. Your Rights (UK & EU GDPR)
You have the right to:
- Access your personal data
- Correct or delete inaccurate information
- Withdraw marketing consent
- Object to or restrict certain processing
- Request data portability (where applicable)
To exercise these rights, contact us at hello@thelockedinmindset.com.
8. Data Security & Retention
We store your data securely and follow UK GDPR practices. We use encryption, limited access, and monitoring to protect your data.
Your information is retained only as long as necessary to deliver our services or comply with legal requirements.
9. Children’s Privacy
Our platform is not intended for users under 16 without parental permission. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this policy as our services grow or legal regulations change. If major changes occur, we will notify users on our website or by email.
11. Contact Us
If you have any questions about this policy or how your data is handled, please contact:
- Email: hello@thelockedinmindset.com
- Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
- Website: https://www.thelockedinmindset.com
